Frequently Asked Questions

Finding a guide on GoDantes is easy! Simply search for your destination, browse through available guides, and check their profiles to find someone who matches your interests. When you find a guide you like, click "Book Now" to select a date and time for your tour. You'll receive a confirmation once the guide accepts your booking.

Each GoDantes tour is unique and personalized by your guide. Generally, tours include:

• A local guide who shares your interests
• A customized itinerary based on your preferences
• Insider knowledge of the city
• An authentic local experience
• The opportunity to make a new friend

Specific inclusions vary by guide, so be sure to check their profile for details.

Absolutely! In fact, we encourage it. After booking, you'll be able to message your guide directly to discuss your interests, preferences, and any special requests. Our guides love creating personalized experiences that go beyond standard tourist routes.

You can cancel your booking up to 48 hours before the scheduled tour for a full refund. Cancellations made within 48 hours may be subject to a partial charge depending on the guide's cancellation policy (clearly stated on each guide's profile). In case of emergencies, please contact our support team.

Becoming a guide is simple! Just click on "Become a Guide" in the main menu and complete our application form. We'll ask you about:

• Your city and areas of expertise
• Your interests and hobbies
• Languages you speak
• Your availability
• Why you want to be a guide

After reviewing your application, we'll schedule a quick video call to get to know you better before activating your profile.

Guides set their own rates, which typically range from $20-$50 per hour depending on experience, location, and tour type. GoDantes takes a 15% service fee from each booking. Many of our top guides earn $500-$2000 per month showing visitors around their city while making new friends.

You can offer any type of authentic experience that showcases your city and your passions! Popular tour types include:

• Classic city tours
• Food and culinary experiences
• Street art and cultural walks
• Outdoor and nature adventures
• Photography tours
• Special interest tours (history, architecture, etc.)

Be creative and focus on what makes your perspective unique!

Safety is our top priority. We implement multiple measures:

• All guides undergo a thorough verification process
• User reviews and ratings help maintain quality
• Secure messaging system keeps communication on-platform
• All payments are processed securely through our platform
• 24/7 support available for emergencies
• Option to share your itinerary with trusted contacts

We recommend always meeting in public places and trusting your instincts.

We're sorry to hear that! Please contact our support team immediately with details of your experience. We take all reports seriously and will investigate promptly. Depending on the situation, we may offer a full or partial refund and take appropriate action regarding the guide's account.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and in some countries, local payment methods. All payments are processed securely through our platform. You'll see the total cost (including any service fees) before confirming your booking.

Guises receive payment 48 hours after the completed tour. Payments are made via direct bank transfer or PayPal, depending on the guide's preference. There's a 15% service fee deducted from each booking.

Cancellation policies vary by guide. Most guides offer:

• Full refund if canceled at least 48 hours before the tour
• 50% refund if canceled 24-48 hours before the tour
• No refund if canceled less than 24 hours before

The specific policy for each guide is clearly displayed on their profile when you book.